Support

Availability

Our systems are supported by our technical team 24/7/365 and we are available for customer support anytime between 9am and 4pm (EST/EDT) Monday through Friday (excluding public holidays). We will respond to your emails and support tickets within 1 business day and notify you immediately by email or SMS if there are any system issues.

If you think there is a problem with your website or email, please check System Status for known issues and current status.

Ordering Additional G Suite Accounts and Services

If you're a Jumphost customer and require additional G Suite accounts and/or services, please submit your request using our online order form or call us at 1-613-549-3367.

Support Request

If you have any questions, require further information or need support please call us at 1-613-549-3367 or submit a support request using the form below.